I was wondering if there is any kind of Q&A feature (sort of like shapado) integrated (by default or by addons) in bugzilla? Any ideas?
Steve King
[ Editor ]
This is a great direction to go in IMO.. for instance, FogBugz threw out their customer service stuff awhile back and replaced it with a Knowledge Exchange.. it not only handles bugs but also feature requests and customer helpdesk.. tags keep it all organized.. great example of KE as a multipurpose tool.. Shapado could be ideal for this clearly..
http://fogbugz.stackexchange.com/
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